Quality

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Quality warrenty

Ever-increasing demands on our products require a constant, high level of quality.

Innovative product and process development, consequential employment of specific, methodical preventative measures, analysis of processes and participation of all employees in the continuous improvement program are prerequisites in order to fully satisfy customer requirements.

The goal of our quality management system is to achieve the highest possible level of customer satisfaction under consideration of our company goals.

The Böhler Edelstahl quality management system is certified according to ISO 9001:2000, EN / AS 91000 and QS9000. In addition we are also certified by a number of customers and authorities, e.g.: CAA, AECMA-EASE, GAZ, PRI (NADCAP), Boeing, Rolls Royce, BAE-Systems, GE-Aircraft Engines



Quality Policy

1. We develop produce and sell high-speed steels, tool steels and special materials of the highest level of quality all over the world.

2. With our high level of quality, our competence in innovation and our worldwide sales network as a sound basis, we are working to secure and expand our leadership position on the market.

3. Customer satisfaction and the trust that our customers place in our products and services are the focus of our attention.

4. We identify our customers' needs and, working with them on common developments and services, we provide them with solutions that improve their completive position.

5. Our employees are the key factor for the success of our company. We expect our employees to be competent, to show initiative, to be willing to serve and learn. We promote and encourage the development of these skills.

6. Our executives serve as examples for their staff and create a motivating environment in which everyone is able to work in a targeted and responsible manner. By working together on a daily basis we encourage open discussions throughout all levels of the company.

7. We are continuously improving our processes in order to guarantee consistently high standards of quality.

8. Metallurgical knowledge and competence are our strengths. Investments in the future and targeted procedural developments ensure leadership in technology.

9. We count ourselves among the best in the world.


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